Your Visit

Visiting The Charles Retina Institute

Use these resources to prepare for your visit with the Charles Retina Institute?

Register in Advance

If you have an appointment at Charles Retina Institute, and would like to register in advance, you can obtain registration materials in one of two ways:

2. Call us at:

Appointment Day

Please register through our Patient Portal and submit your medical records, if needed. If you have questions, please contact us at 901-767-4499 or toll free 1-800-423-0404.

What to Expect

Expect your appointment to take between two to four hours. This is due to the need to have your eyes dilated, possibly get retinal pictures and imaging studies as well as any treatments you may require in addition to seeing your physician for consultation.

What to Bring

Please remember to bring your insurance card(s), a picture ID, a referral (if required) and your contact lenses and/or glasses. We also ask that you bring all your current medications (including over-the-counter medicines) in their original containers or a detailed list (medicine, strength, dosage, usage).


International Patients

Please register through our Patient Portal and submit your medical records. If you have questions, please contact our office at 901-767-4499.


Insurance and Billing Info

Insurance

We accept Medicare and all major commercial insurance companies. If you have a question about your insurance, please contact our business office at 901-683-0399 extension 686.

Billing

Questions about your bill? You may login to ‘My Account’ to pay your bill. You may also call us at 901-683-0399 extension 686 for assistance.